Filter
Top Products
Chapter 4 191
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 265.
Symptoms (Verified) Go To
Power On Issue Page 192
No Display Issue Page 193
Random Loss of BIOS Settings Page 194
LCD Failure Page 195
Internal Keyboard Failure Page 196
TouchPad Failure Page 197
Internal Speaker Failure Page 198
Internal Microphone Failure Page 199
HDD Failure Page 200
USB (Right side) Failure Page 201
Other Functions Failure Page 201
Motherboard CMOS discharge Page 201
Intermittent Failures Page 201
Undermined Failures Page 202
Chapter 4