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AcceleRAID 352 Problem Report
This DPR form has been included with your Mylex product as a convenience to both you and our Technical
Services Department. If filled out completely, this will greatly assist Mylex personnel in quickly resolving
any technical problems or questions you may have. Use the Mylex fax number (510) 745-7715 to transmit
this form to the Technical Services Department, or mail to Mylex Corporation, Technical Services Department,
34551 Ardenwood Blvd., Fremont, CA 94555-3607
772014-DAC1164
Customer Identification AcceleRAID 352
Identification
Name: _____________________________________ Date: Purchase Date:
Company: __________________________________ Model:
Address: ___________________________________ Invoice Number:
__________________________________________ Serial Number:
__________________________________________ # Chnls: Cache:
Country: ___________________________________ Firmware Ver: BIOS Ver:
Make/Model/Size/Type of
Phone Number:_______________________________ Drives:
Fax Number:_________________________________ Disk:
Non-Disk:
System Information
Motherboard: ____________ CPU Speed: BIOS Ver:
Video Adapter: ___________ Network Card: MB Memory:
Operating Sys: ___________ Other Disk Ctrl: Other Cards:
Pack Configuration System Drive Configuration
Indicate in matrix below 1, 2... for member of pack 1, pack 2... respective-
ly. Indicate S, T, C, or O for Standby, Tape, CDROM and other drives.
System
Drive
Size RAID
Level
Write
Back/
Thru
Chan-
nel
SCSI ID 0
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1
02
13
24
5
6
7
Problem Description
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