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SmartView Installation and Use Page 30
Problem:
Mouse causes channel to change.
Action:
Some cheaper mice are not fully compatible with the SmartView and can lose data
causing the channel to be changed (if mouse switching of channels is enabled). If
you experience this problem then change the mouse and use a Microsoft, Logitech,
IBM, Compaq or Hewlett-Packard type. Ensure that you are using a Microsoft
compatible mouse driver on your PC. Some other manufacturers’ drivers may switch
the mouse to use a proprietary mouse data format not supported by the SmartView.
If you have unplugged and re-connected a mouse to the SmartView then ensure
that you reset it using the mouse reset function (see section 2.8).
Problem:
Mouse jumps around the screen after disconnecting the mouse cable or powering
down the SmartView.
Action:
If you have disconnected and re-connected a CPU mouse cable or you have
powered down the SmartView then the mouse data format may be out of
synchronisation with that required by the PC (PS/2 or Intellimouse). Try the ‘restore
Intellimouse’ function (F6) to resolve the problem or re-power the CPU.
Problem:
Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse
model MX11800 with the SmartView, Windows NT 4.0 and a PS/2 connection to
some types of PCs.
Action:
There are three possible solutions to this problem: 1) Use a different mouse.
2) Connect the SmartView mouse connection to a serial port on the NT 4.0 unit
rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an
NT 4.0 box whilst NT is booting. Use the system normally once the logon screen
appears.