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Product Support Information
Pre-Sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications
Engineering, or ADTRAN Sales:
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Post-Sale Support
Please contact your local distributor first. If your local distribu-
tor cannot help, please contact ADTRAN Technical Support and
have the unit serial number available.
Technical Support (888) 4ADTRAN
Repair and Return
If ADTRAN Technical Support determines that a repair is
needed, Technical Support will coordinate with the Customer
and Product Service (CAPS) department to issue a Return
Material Authorization (RMA) number. For information
regarding equipment currently in house or possible fees associ-
ated with repair, contact CAPS directly at the following number:
CAPS Department (256) 963-8722
Identify the RMA number clearly on the package, and return to
the following address:
ADTRAN, Inc.
CAPS Department
6767 Old Madison Pike
Building #6 Suite 690
Huntsville, Alabama 35807