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CHAPTER 5: TROUBLESHOOTING
91
Power Problem
When you press the power button, the computer does not turn on
• If the AC adapter cable is connected to a surge protector or UPS, ensure that the surge
protector or UPS is securely connected to an electrical outlet, is switched on and is
working correctly.
• Check that the wall outlet is working properly by testing another device such as a radio or
lamp that you know works. If the wall outlet is not working, contact an electrician or your
power company for further assistance.
• If the problem persists, contact Alienware support (see “Contacting Alienware“ on
page117).