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SWITCHERS
13
FREQUENTLY ASKED QUESTIONS 9
No: Question Answer
1. How do I
know which
input is
connected to
which output?
LED’s that represent
connected video and audio
will light.
2. Can the
MX2436RM
be rack
mounted?
The MX2436RM can be
rack mounted by itself or
with two units side by side.
The width of the unit is 1-U
high. ALTINEX offers rack
mount ears for single unit
mounting
(part # DA1292RM) and
rack shelf for mounting two
units (part # DA1298RM).
3. How is the
MX2436RM
controlled?
Control can be made
through RS-232 or through
the control panel.
4. Why is sync
delay
switching
useful?
It eliminates the glitch
normally associated with
switching between high-
resolution RGB type
sources. This is
accomplishing by
disconnecting the sync
portion of a signal before
the incoming video–making
the glitch takes place off-
screen. The Sync Delay
feature is only designed to
work with RGBS and
RGBHV signal formats.
5. Can the
MX2436RM
Switcher be
used outside
of the United
States?
Yes, the MX2436RM uses a
universal internal power
supply, enabling it to be
used throughout the world.
Please make sure to use
the proper adapter cable for
the country in which it will
be used. Adapter cables for
several countries are
available through ALTINEX.
TROUBLESHOOTING GUIDE 10
• Please make sure, that input signal formats are
the same for the input (source) and the output
(display).
• Please make sure that the input signal
amplitude levels are as follows:
1. RED, GREEN, and BLUE channels are less
than 1.5V p-p.
2. SYNC is the TTL level.
3. Please use the appropriate input voltage
90 VAC to 260 VAC.
• Please make sure that the proper quality of
cables is used. We recommended ALTINEX-
made cables for the best results.
• If a problem arises after continuous usage at
higher voltage, higher temperature, higher
humidity, or at other extreme environmental
conditions, please correct the problem.
• If a problem exists with the MX2436RM
Switcher please reset the unit by pressing the
RESET mode button for more than 2 seconds.