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Chapter 5 · 92KINDLE USER’S GUIDE 4
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EDITION
5.4 Making Purchases
This section explains various aspects of purchasing items from the Kindle Store.
TRYING A SAMPLE BOOK
Most Kindle books allow you to download a sample before you decide to buy the
item. The end of the sample book has a link to revisit the product detail page for the
item or a link to purchase the item directly. In addition, while reading a sample, the
Menu shows “Buy this Book Now” so you can purchase the book at any time during
your reading.
BUYING YOUR SELECTIONS
All of your Kindle Store purchases use Amazon 1-Click, which allows you to purchase
reading materials with a single selection. To make your purchase, select “Buy” from
any product detail page for the item you want. Your item will be auto-delivered
wirelessly to your Kindle and also added to the Manage Your Kindle page on Amazon.
com. You will see an “items downloaded” message at the top of the screen when your
item has arrived on your Kindle.
Tip: Once your item has been downloaded, the original is retained in the
Manage Your Kindle page on Amazon.com. If the download is not successful,
or if it is interrupted, Kindle will attempt to download again without any action
required from you.
RETURNING AN ITEM
All of your Kindle Store purchases present an order cancellation feature at the time
of purchase in case you change your mind or made a mistake. Just select “Purchase
by Accident? Cancel this Order” on the order confirmation page. If you are a U.S.
customer, you can also contact Kindle Support using Amazon’s Click-to-Call service on
the Web at: http://www.amazon.com/kindlesupport
For customers outside the U.S., Kindle Support can be reached via e-mail at:
kindle-cs-support@amazon.com or by phone at 1-206-266-0927(charges will apply).
U.S. customers can reach Kindle Support by phone at 1-866-321-8851.