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KINDLE DX USER’S GUIDE 4
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EDITION Appendix A • 162
My Kindle won't turn on/My Kindle is unresponsive or
appears frozen.
Recharge your Kindle using the power adapter that came with the device and plug it
into an AC outlet. Make sure that the charging light next to the micro-USB port lights
up while you are charging. Allow the device to be charged in this manner for at least 30
minutes.
Slide and release the power switch. If your Kindle does not turn on then try resetting it
by doing the following:
1. Disconnect your Kindle from any power source.
2. Slide and hold the power switch for 15 seconds, then release.
Note that the screen will be blank for about 30 seconds while your Kindle restarts.
My wireless isn't working.
First try turning wireless off then back on. To turn wireless off, press Menu. Choose
“Turn Wireless Off”. Repeat these steps and choose “Turn Wireless On”.
If turning wireless off then back on doesn’t work, then try restarting your Kindle by
doing the following:
1. Press the Home button.
2. Press the Menu button.
3. Select "Settings."
4. Press the Menu button.
5. Select "Restart."