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KINDLE DX USER’S GUIDE 4
th
EDITION Contents • 9
Kindle Support E-mail Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Kindle Support Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 10
Transferring Content to Your New Kindle 155
10.1 Transferring Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
10.2 Transferring Periodical Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
10.3 Transferring Personal Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
10.4 Transferring Audiobooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
10.5 Transferring MP3s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Appendix A
Troubleshooting 161
My Kindle won't turn on/My Kindle is unresponsive or appears frozen.. . . . . . . . . . 162
My wireless isn't working. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
I'm unable to download a book even though I see strong wireless signal strength. 163
I only received a partial download of my Kindle Content or my Kindle Content seems
to be corrupted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
I'm having problems transferring content from my computer to my Kindle. . . . . . . 163
Text-to-speech sounds distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
My Kindle doesn't charge when using the power adapter. . . . . . . . . . . . . . . . . . . . . 164
I can't open any of my books and receive an error message instead.. . . . . . . . . . . . 165
None of my problems are listed above. What should I do? . . . . . . . . . . . . . . . . . . . . 165
Appendix B
Product Information 167
Safety and Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167