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26 APC Redundant Switch: Installation and Operation Manual
Warranty and Service
replacement.
4. Pack the unit carefully. The warranty does not cover
damage sustained in transit. Enclose a letter with your
name, address,
RMA
number and daytime phone
number; a copy of the sales receipt; and a check as
payment, if applicable.
5. Mark the RMA number clearly on the outside of the
shipping carton.
6. Ship by insured, prepaid carrier to the address provided
by the Customer Support technician.