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20 Metered Rack Power Distribution Unit
Warranty and Service
Limited warranty
APC warrants the Metered Rack Power
Distribution Unit to be free from defects in
materials and workmanship for a period of two
years from the date of purchase. Its obligation
under this warranty is limited to repairing or
replacing, at its own sole option, any such
defective products. This warranty does not apply to
equipment that has been damaged by accident,
negligence, or misapplication or has been altered
or modified in any way. This warranty applies only
to the original purchaser.
Warranty limitations
Except as provided herein, APC makes no
warranties, expressed or implied, including
warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not
permit limitation or exclusion of implied
warranties; therefore, the aforesaid limitation(s) or
exclusion(s) may not apply to the purchaser.
Except as provided above, in no event will APC
be liable for direct, indirect, special, incidental,
or consequential damages arising out of the use
of this product, even if advised of the possibility
of such damage.
Specifically, APC is not liable for any costs, such
as lost profits or revenue, loss of equipment, loss
of use of equipment, loss of software, loss of data,
costs of substitutes, claims by third parties, or
otherwise. This warranty gives you specific legal
rights and you may also have other rights, which
vary according to jurisdiction.
Obtaining service
To obtain support for problems with your Metered
Rack Power Distribution Unit:
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1. Note the serial number. The serial number is
located on the bottom of the PDU.
2. Contact Customer Support at a phone number
on the back cover of this document. A
technician will try to help you solve the
problem by phone.
3. If you must return the product, the technician
will give you a return material authorization
(RMA) number. If the warranty expired, you
will be charged for repair or replacement.