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m The keyboard is damaged.
If you have access to another keyboard, try using it instead. (Turn the
computer off before connecting it.) If the new keyboard works, there is
probably something wrong with the one you replaced.
If none of these procedures solves the problem, consult the service and
support information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc.
Immediately after you restart, press the Open/Close button of your
CD-ROM drive to open the tray and remove the CD-ROM disc. Close the
tray, then restart your computer.
You can’t eject a floppy disk.
If you can’t eject a floppy disk in the usual way, try the following in order:
m Hold down the x and Shift keys and press the number 1 key on your
keyboard to eject a disk in the internal disk drive.
m Tur n off the computer. If the disk isn’t ejected, then hold down the button
on your mouse or other pointing device while you turn the computer
on again.
m Locate the small hole near the disk drive’s opening, and carefully insert the
end of a large straightened paper clip into it. Push gently until the disk is
ejected. Do not use excessive force.
If none of these solutions works, take the computer or disk drive to your
Apple-authorized service provider to have the disk removed.
Emergency ejection hole
102
Chapter 6