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Troubleshooting Symptom Charts/Hard Drive - 30
Hard Drive
Single internal hard
drive does not
operate; drive doesn’t
spin
1 Replace hard drive power cable.
2 Replace hard drive. If problem resolved, reinstall IDE device
driver and system software.
3 Replace power supply.
No internal SCSI
drives operate
1 Verify there are no duplicate SCSI device addresses on a
single SCSI bus.
2 Disconnect external SCSI devices and check for proper
termination. Only last device in SCSI chain should be
terminated.
3 Check internal SCSI devices for proper termination.
4 Replace internal SCSI data cable to which non-operational
devices are attached.
5 Replace power supply.
6 Replace logic board.
7 Replace processor module.