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Mac mini (Late 2009) Symptom Charts — Communications 36
2009-11-03
Deep Dive
Check Result Action Code
Open System Proler. AirPort 1.
is listed under Network, while
Bluetooth is listed under USB. Is
AirPort/Bluetooth recognized?
Yes Install all software updates
for AirPort/Bluetooth. AirPort,
go to step 3. Bluetooth, go to
step 4
No Remove and reinstall the
AirPort/Bluetooth card and
retest. Examine the exible
AirPort/Bluetooth cable for
damage, and reseat. If cable
is damaged, go to step 7.
If still unrecognized, replace
the AirPort/Bluetooth card. Go
to step 2
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Ensure that Antenna cables 2.
are connected properly and
not damaged, and all software
updates available for AirPort/
Bluetooth have been installed.
Do connection issues persist?
Yes AirPort, go to step 3.
Bluetooth, go to step 4
No Issue resolved.
Create a computer to computer 3.
network with another
Macintosh computer using
AirPort. See article <http://
docs.info.apple.com/article.
html?path=AirPort/5.0/
en/ap2110.html>. Can you
connect successfully?
Yes Network or channel issue.
Go to step 5
No Double check any password
required. Try connecting
another known good
computer to the network.
If test computers connect,
replace the AirPort card. Go
to step 6
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Make sure that your Bluetooth 4.
device is in discoverable mode,
and that your computer is also
in discoverable mode. Can you
successfully and reliably pair a
device now?
Yes Issue resolved.
No Replace the AirPort/Bluetooth
card. Go to step 6
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Try connecting to a known 5.
good network that does not
require password or has MAC
address ltering enabled. Can
you connect to a network
reliably now?
Yes Troubleshoot local network.
Possible password or MAC
address ltering issue.
No Replace the AirPort/Bluetooth
card.
Go to step 6
M11