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Mac mini (Late 2009) Symptom Charts — Mass Storage 50
2009-11-03
Deep Dive
Check Result Action Code
Boot from Install DVD or 1.
external drive and run Disk
Utility. Verify that user hard
drive is available for Disk Utility
to repair.
Yes Go to step 2
No Go to H01 Drive not
recognized/mount
Run Disk Utility ‘Repair Disk’ 2.
function and verify that it
completes successfully.
Yes Go to step 3
No Go to step 4
Re-start the computer. Verify 3.
whether the noise is still
present.
Yes Go to step 6
No Data error issue resolved by
Disk Utility. Return system to
user.
H06
Erase disk and reinstall Mac OS 4.
using Install DVD or external
drive. Verify that installation
process completes. Note: Make
sure data has been backed up
before erasing hard drive.
Yes Go to step 3
No Replace hard drive. Go to
step 5
H06
With replacement hard drive 5.
installed reboot computer.
Verify whether noise is still
present.
Yes Go to step 6
No Issue resolved by replacing
hard drive.
Reboot computer. Verify 6.
whether noise is still present.
Yes Replace hard drive. Go to
step 7.
No Reseat hard drive into internal
frame. Return system to user.
H06
With hard drive removed, boot 7.
from the Install DVD or external
drive and determine if the
noise is caused by the fan in
the computer.
Yes Go to M18 fan failures/
thermal issues..
No Go to step 8