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Aruba AP 60/61 31
Installation Guide
Troubleshooting
A
This appendix discusses troubleshooting tools and procedures available for the
Aruba AP 60/61. Troubleshooting should be limited to the information provided
below.
After provisioning and deployment, the Aruba AP 60/61 can be configured and
managed through the Mobility Controller. However, the Aruba AP 60/61 includes
built-in troubleshooting features for situations where the Mobility Controller
commands are unable to diagnose AP problems.
This appendix describes using the built-in AP support prompt for troubleshooting.
Accessing the AP Support Prompt
Depending on your network topology, the built-in AP Support prompt can be
accessed using the AP serial console port or through the Mobility Controller using
the Serial Over Ethernet (SOE) interface or using Telnet from a remote
management station.
Direct SPOE Connection to Mobility Controller
This method requires that the Aruba AP 60/61 is connected directly to an
SPOE-compatible network port on the Mobility Controller (see “Connecting
Required Cables” on page 28).
1. Telnet to the Mobility Controller Serial-Over-Ethernet (SOE) interface.
CAUTION: This AP contains no user accessible components. Do not
attempt to disassemble the Aruba AP 60/61. If this AP
does not operate properly, contact Aruba Technical
Support (contact information is contained in
“Troubleshooting”). No maintenance (beyond keeping the
AP clean and dust free) is required. To clean the Aruba AP
60/61, use a static-free, dry cloth.