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Restore and recovery
There are several options for recovering from potential problems. The method used depends on your
situation and level of expertise:
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If you need to restore your personal files and data, you can use Windows File History to restore
the backups you created. For more information and steps for using File History, see Windows
Help and Support. From the Start screen, type h, and then select Help and Support.
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If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers
and Applications Reinstall, and follow the on-screen instructions.
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If you want to restore the system to a previous state without losing any personal data, Windows
System Restore is an option. System Restore allows you to restore without the requirements of
Windows Refresh or a reinstallation. Windows creates system restore points automatically
during a Windows update and other system maintenance events. Even if you did not manually
create a restore point, you can choose to restore to a previous point. For more information and
steps for using Windows System Restore, see Windows Help and Support. From the Start
screen, type h, and then select Help and Support.
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If you want a quick and easy way to recover the system without losing your personal data,
settings, or apps that came pre-installed on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See
Using Windows Refresh for quick and easy recovery on page 63.
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Should you choose to reset your computer to its original state, Windows provides an easy way to
remove all personal data, apps, and settings, and reinstall Windows.
For more information, see
Remove everything and reinstall Windows on page 63.
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If you wish to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Drivers and Applications Reinstall option in HP Recovery Manager.
For more information, see
Recovering using HP Recovery Manager on page 64.
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If you wish to recover the computer's original factory partitioning and content, you can choose
the System Recovery option from the HP Recovery media. For more information, see
Recovering using HP Recovery Manager on page 64.
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If you are replacing the hard drive, you can use the Factory Reset option of HP Recovery media
to restore the factory image to the replacement drive. For more information, see
Recovering
using HP Recovery Manager on page 64.
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see
Removing the HP Recovery partition on page 66.
62 Chapter 11 Backing up, restoring, and recovering