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DiskMaster 49
1.13 Troubleshooting
This chapter covers potential problems and the corresponding remedies.
A.1 Using LEDs to Diagnose Problems
The LEDs are useful aides for finding possible problem causes.
A.1.1 Power LED
The PWR LED on the front panel does not light up.
Steps
Corrective Action
1
Make sure that the DiskMaster’s power adaptor is connected
to the device and plugged in to an appropriate power source.
Use only the supplied power adaptor.
2
Check that the DiskMaster and the power source are both
turned on and the device is receiving sufficient power.
3
Check the power jack and verify.
4
If the error persists, you may have a hardware problem. In this
case, you should contact your vendor.
A.1.2 LED LAN
The LAN LED on the front panel does not light up.
Steps
Corrective Action
1
Check the Ethernet cable connections between the
DiskMaster and the computer or hub.
2
Check for faulty Ethernet cables.
3
Make sure your computer’s Ethernet card is working properly.
4
If these steps fail to correct the problem, contact your local
distributor for assistance.