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Customer Support
If you encounter any problems while utilizing the RocketRAID 2220, or have any questions about this or
any other HighPoint product, feel free to contact our Customer Support Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
Make sure the latest BIOS, driver and RAID Software have been installed for the RocketRAID 2220.
Updates are available from our website.
Prepare a list of the computer system’s hardware and software (motherboard, CPU, memory, other PCI
devices/host adapters, operating system, applications)
Contact Information
E-mail address: support@highpoint-tech.com
Phone: 510 -623-0968 (request for support)
9:00AM-5:00PM, Pacific Standard Time
Additional information about HighPoint products is available from our web site:
http://www.highpoint-tech.com