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Warranty Statement
73
new one, ensuring color matching in the event of a diagnostic multi head display configuration.
Barco aims to ship the new replacement product within 2 business days after receipt of the
Customers notification in writing.
ARTICLE 2: CONDITIONS PRECEDENT FOR WARRANTY AND ITEMS EXCLUDED FROM
WARRANTY
A. The Warranties shall apply only to the extent the Products or any parts thereof have
(i) been transported and stored at all times in the original packaging in the conditions as specified
by Barco (such as covered and secure location, minimum and maximum temperature,
maximum humidity, …) or, in absence thereof, at least in conditions consistent with generally
accepted practice for this type of products;
(ii)been handled at all times in accordance with Barco's instructions or, in absence thereof, at least
with the care and caution consistent with generally accepted practice for this type of products;
(iii)been installed strictly in accordance with the instructions and directions given by Barco (if and
to the extent the Products have not been installed by Barco or its authorized subcontractors);
(iv)not been subject to any unauthorized access, alteration, modification or repair or attempts
thereto;
(v)been at all times "normally used" for the intended purpose and operated in strict accordance
with the operating instructions set forth in the operating manual of the Product in question and
shall not have been otherwise misused, abused, damaged. For the purpose hereof, "normally
used" shall mean a regular, ordinary and routine usage of the Product in question as intended
and/or recommended by Barco;
(vi)been maintained at all times in accordance with Barco's instructions or, in absence thereof, at
least with intervals and in a manner consistent with generally accepted practice for this type of
products;
B. The warranty described herein shall not include the following:
2.1 Any hardware or software item procured from a source other than Barco nv, MID or their official
agent or distributor and integrated by Customer or a third party into Barco nv, MID supplied
equipment.
2.2 Any host configuration not explicitly supported by Barco nv, MID.
2.3 All software installed on the system, whether they are acquired from Barco nv, MID or third
party. An exception is made for software delivered by Barco nv, MID that would prove to be a cause
for the mal functioning of the hardware covered under this Agreement.
2.4 Normal wear and tear, use under circumstances exceeding specifications, such as use in dusty
environment or under excessive temperature conditions, abuse, unauthorised repair or alternation,
lack of proper configuration or maintenance, damaged or modified or removed serial number,
cosmetic refurbishment.
2.5 Repair or replacement of consumables
1
or specific parts that by definition are subject to wear
and tear, including but not limited to:
a. CRT’s, LCD panels
b. Backlights in diagnostic LCD displays, when the backlight run time
2
is beyond the Guaranteed
Backlight Lifetime
3
of that model, when used at the Factory Calibrated Luminance
4
Eg1.
• A display is used at 8 hours/day; ie. +/-2.920hours/year
• The display system is covered with a warranty period of 5 year
• The Guaranteed Backlight Lifetime of that model is 17.000hours.
• The Factory Calibrated Luminance cannot be achieved anymore after 4 year, thus
corresponding to +/-11.680hours
• Result: the backlight replacement is performed under warranty