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48 Display Controller
Products have not been installed by Barco or its authorized subcontractors);
(iv)not been subject to any unauthorized access, alteration, modification or repair or attempts thereto;
(v) been at all times "normally used" for the intended purpose and operated in strict accordance with the operating
instructions set forth in the operating manual of the Product in question and shall not have been otherwise
misused, abused, damaged. For the purpose hereof, "normally used" shall mean a regular, ordinary and routine
usage of the Product in question as intended and/or recommended by Barco;
(vi)been maintained at all times in accordance with Barco's instructions or, in absence thereof, at least with
intervals and in a manner consistent with generally accepted practice for this type of products;
B. The warranty described herein shall not include the following:
2.1 Any hardware or software item procured from a source other than Barco nv, MID or their official agent or distributor
and integrated by Customer or a third party into Barco nv, MID supplied equipment.
2.2 Any host configuration not explicitly supported by Barco nv, MID.
2.3 All software installed on the system, whether they are acquired from Barco nv, MID or third party. An exception is
made for software delivered by Barco nv, MID that would prove to be a cause for the mal functioning of the hardware
covered under this Agreement.
2.4 Normal wear and tear, use under circumstances exceeding specifications, such as use in dusty environment or
under excessive temperature conditions, abuse, unauthorised repair or alternation, lack of proper configuration or
maintenance, damaged or modified or removed serial number, cosmetic refurbishment.
2.5 Repair or replacement of consumables
1
or specific parts that by definition are subject to wear and tear, including
but not limited to:
a. CRT’s, LCD panels
b. Backlights in diagnostic LCD displays, when the backlight run time
2
is beyond the Guaranteed Backlight
Lifetime
3
of that model, when used at the Factory Calibrated Luminance
4
Eg1.
• A display is used at 8 hours/day; ie. +/-2.920hours/year
• The display system is covered with a warranty period of 5 year
• The Guaranteed Backlight Lifetime of that model is 17.000hours.
• The Factory Calibrated Luminance cannot be achieved anymore after 4 year, thus corresponding to +/-
11.680hours
• Result: the backlight replacement is performed under warranty
Eg2.
• A display is used at 24 hours/day; ie. 8.760hours/year
• The display system is covered with a warranty program of 5 year
• The Guaranteed Backlight Lifetime of that model is 17.000hours.
• The Factory Calibrated Luminance cannot be achieved anymore after 2.5years, thus corresponding to +/
-21.900hours
• Result: the backlight replacement does not make part of the warranty coverage.
(1): ‘Consumable’ is a part that can be replaced by the user
(2): ‘Backlight run time’ is the total time that an image (including use of a screen saver) has been applied to the
screen; this value can be consulted via the OSD buttons (On Screen Display).
(3): ‘Guaranteed Backlight Lifetime’ is the number of backlight hours during which a predefined luminance
value, ie. the Factory Calibrated Luminance, will be provided by a specific diagnostic display model. This
figure is printed on the Warranty certificate of each display or can be requested at your local Barco office.
(4): ‘Factory Calibrated Luminance’: is the typical luminance value that a specific diagnostic display model is
calibrated at during the production process. This figure is printed on the Warranty certificate of each display
or can be requested at your local Barco office.
c. Lamps, optical components in projectors
d. Replacement because of:
i. image retention as a result of:
- not correctly using screen saver and/or Display Power Management System (DPMS) as explained in the
user manual
- prolonged operation of the display with a static image on the same screen area
ii. a number of missing pixels that is lower than the total allowable number as mentioned in the product
specifications.