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Troubleshooting
Problem:
The video quality is bad and/or grainy.
Solution:
• Use the quick-access toolbar to refresh the video screen.
• Use the quick-access toolbar and select “Automated adjust” under “Manual
video adjust”. Refer to page 39.
Problem:
The video performance and/or mouse performance is slow.
Solution:
• Use the quick-access toolbar to refresh the video screen.
• Use the quick-access toolbar and select “Automated adjust” under “Manual
video adjust”. Refer to page 39.
Problem:
I forgot my password. How can I reset the RIPM to factory defaults?
Solution:
• Refer to the “Restoring Factory Defaults” section on page 44.
Problem:
I changed the LAN settings to a static IP address, but I cannot get into the
web interface through the new IP address.
Solution:
• Make sure you uncheck the “Enable DHCP” box.
• Check whether the computer you are using to access the web interface has an
IP address in the same domain as the new IP address to which you set your
IP Device.
• Refresh your browser or clear your browser’s cache.