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Troubleshooting
Problem:
The ADSL LED is not on.
Solution:
1. Check the connection between the Router and ADSL line. Make sure the cable
from the ADSL line is connected to the port on the Router labeled “DSL Line”.
2. Make sure the Router has power. The [Insert: Power Icon] Power LED on the
front panel should be illuminated.
Problem:
The Internet LED is not on.
Solution:
1. Make sure the cable from the ADSL line is connected to the port on the Router
labeled “DSL Line” and the [Insert: ADSL icon] ADSL LED is on.
2. Make sure you have the correct VPI/VCI, user name, and password from your
ISP provider.
Problem:
My connection type is static IP address. I cannot connect to the Internet.
Solution:
Since your connection type is static IP address, your ISP must assign you the
IP address, subnet mask, and gateway address. Instead of using the Wizard,
go to “Connection Type”, and then select your connection type. Click “Next”,
select “Static IP”, and enter your IP address, subnet mask, and default gateway
information.
Problem:
I’ve forgotten or lost my password.
Solution:
Press and hold the “Reset” button on the rear panel for at least six seconds to
restore the factory defaults.
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