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Troubleshooting (continued)
Mouse: (continued)
• Make sure the mouse is a true PS/2 mouse. A combination mouse will
work just as long as it is set for PS/2 mode with the correct adapter.
A serial mouse with a combo mouse adapter will NOT work.
• Check to make sure that the power adapter is plugged in and is
working properly. It must be 9VDC, 500mA minimum.
Q: When I switch from one port to another, mouse movement is
completely erratic. What do I do?
A: • Make sure you do not have more than one mouse driver. Make
sure that the driver is either for a Standard PS/2 or Microsoft
®
-
compatible PS/2 mouse. Try to obtain the latest version from your
hardware manufacturer.
• If you are using specialized mice such as cordless mice, scrolling mice
or mice with more than two operational buttons, try using generic
PS/2 mouse drivers. Non–standard mice may be using non-PS/2
mouse protocol.
• Make sure you do not have any mouse drivers loaded in your
config.sys or autoexec.bat files.
• Avoid moving the mouse or pressing the mouse buttons when
switching ports on the OmniCube
™
.
• You can reset the mouse and resume proper mouse movement simply
by unplugging the mouse from the front of the OmniCube
™
for about
2-3 seconds, and plugging it in again.
• Make sure you followed the installation procedure closely. Before
booting up the PCs, the OmniCube
™
must be powered with its power
supply. But before attaching the OmniCube
™
power supply, the
keyboard and mouse MUST be connected first.
P73050/F1D092AM/man.qxd 4/28/00 1:43 PM Page 11