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TROUBLESHOOTING AND MAINTENANCE
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Troubleshooting and
Maintenance
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your fax machine or telephone line.
If this happens, your fax machine often identifies the problem and displays an error
message. The list below explains the most common error messages.
A poor quality phone line resulted in a
communications error. Try the call again.
You have requested a polling call from another
party, but the other fax machine is not in Poll
Waiting mode.
The cover is not completely closed.
The fax paper is jammed in the cutter.
1
Unplug the power cord.
2
Open the cover.
3
Pull the blue release lever on the print head unit and raise it.
4
Gently turn the paper roll toward the front of the machine to roll out the jammed paper.
5
Use scissors to cut off the wrinkled portion of the paper.
COMM.ERROR XX XX
CONNECTION FAIL
COVER OPEN
PLS CLOSE COVER
CUTTER JAM
PLS OPEN COVER
CUTTER JAM
REMOVE PAPER
Recording paper