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Image defect examples Recommendation
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Toner specks
• Make sure you use paper that meets the specifications. Rough
surfaced paper may cause this problem. See “What kind of
paper can I use?” in Chapter 1.
• The Toner cartridge may be damaged. Install a new Toner
cartridge. See "Replacing the Toner cartridge" in Chapter 5.
Hollow print
• Make sure you use paper that meets the specifications. See
“What kind of paper can I use” in Chapter 1.
• Select the ‘Thick paper mode’ in the printer driver, or use Thinner
paper than you are currently using.
• Check the printer’s environment because conditions such as
high humidity may cause this situation to occur. See “Positioning
the printer” in Chapter 1.
All black
• The Toner cartridge may be damaged. Install a new Toner
cartridge. See "Replacing the Toner cartridge" in Chapter 5.
• Clean the corona wire. See "Cleaning the corona wire" in
Chapter 5.