Brother QL-580N Network Cables User Manual


 
Troubleshooting
18
6
I want to check that my network devices are working properly.
Question Interface Solution
Is your Brother printer,
access point/router or
network hub turned on?
wired/
wireless
Make sure you have confirmed all instructions in Make sure that the
following items are configured before reading this chapter. uu page 15.
Where can I find the Brother
printer’s network settings,
such as IP address?
wired/
wireless
Print the Printer settings. (For how to print, see Printing the Printer Set-up
Information uu page 11.)
Can you ping the Brother
printer from your computer?
wired/
wireless
Ping the Brother printer from your computer using the IP address or the node
name.
Successful i Your Brother printer is working correctly and connected to
the same network as your computer.
Unsuccessful i Your Brother printer is not connected to the same
network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Setting Tool.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask. uu page 16.
Is the Brother printer
connected to the wireless
network?
wireless Print the Printer Settings to confirm the state of the wireless connection. (For
how to print, see Printing the Printer Set-up Information uu page 11.)