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Data Sending/File Sharing Problems and Remedies
7-13
7
Troubleshooting
<Check the server.> is displayed when you try to use a WebDAV server.
Cause The WebDAV server is unavailable.
Remedy Confirm the status of the WebDAV server.
<TCP/IP error> is displayed when you try to send to a WebDAV server.
Cause 1 The IP address is set to '0.0.0.0', because it cannot be obtained automatically
via DHCP, RARP, or BOOTP when the IP address setting in SRAM is set to
'0.0.0.0'.
Remedy See "TCP/IP Settings," on p. 3-3 to specify the correct IP address.
Cause 2 The static IP address is set to '0.0.0.0' when the IP address setting in SRAM is
set to '0.0.0.0'.
Remedy See "TCP/IP Settings," on p. 3-3 to specify the correct IP address.
Cause 3 Sending could not be performed due to a lack of resources in the TCP/IP
protocol stack.
Remedy Free up sufficient disk space on the WebDAV server.
<SSL Error> is displayed, and transmission fails when you try to send to a destination using
SSL encrypted communication via a WebDAV server.
Cause 1 The WebDAV server does not support SSL encrypted communication.
Remedy Specify the SSL settings required for your environment on the WebDAV server.
Cause 2 The proxy server does not support SSL encrypted communication.
Remedy If the WebDAV client is connected to the Internet via a proxy server, set the
proxy server to use SSL.
<Could not be sent.> is displayed when you try to send via a WebDAV server.
Cause 1 An error occurred in the WebDAV server or proxy server.
Remedy Check the following:
• Check the settings of the WebDAV server.
• Check the settings of the proxy server.
Cause 2 External access to the target files or directories was denied.
Remedy Check the following:
• Check the settings of the WebDAV server.