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2
Note down the alphanumeric characters and message in the
display.
3
Turn the printer and computer OFF
a
, remove the USB cable
b
, disconnect the power plug from the AC power outlet
c
, and
then remove the ground wire from the ground terminal
d
.
IMPORTANT
After removing the power cord, store the ground wire with its cap on.
4
Contact your local authorized Canon dealer.
When contacting your Canon dealer, please report the problems and the code
number that you have noted.
a
c
d
b
a