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An Error Message is Displayed on the Screen
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Troubleshooting
■ Verify the printer port status.
Note
➤
Verify your printer port status on the Device Manager.
For information on the verification operation or correcting errors, refer to the
Windows manual.
■ Ensure that the printer port setting corresponds to the printer interface
connection.
Open the Printer Properties dialog box from the Start menu, and click the Details tab (or
Ports tab). If LPT1:(ECP Printer Port) is displayed in the Print to the following port
field, the parallel port is selected. If USBPRNnn (Canon S820) or USBnnn (Canon
S820) ("n" represents a number) is displayed, the USB port is selected.
➡
Opening the Printer Properties dialog box directly from the Start menu
If the setting is incorrect, shut down Windows, turn off the printer and either connect the
printer to the interface selected in the printer driver, or install the correct printer driver
corresponding to the interface.