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9-16
Troubleshooting
Error Messages
Error Messages
See the table below when the error and status messages appear on the display.
Message Description Action
CHANGE REG’D SIZE
→ PAPER SETTINGS
The paper size is not appropriate for 2-sided
copying.
Set the paper size to <LTR> or <A4>. For
details, see “Setting Paper Size and Type,” on
p.
2-14.
CHECK DOCUMENT A document jam may have occurred in the
ADF.
Remove the jammed document.
CLOSE COVER
TONER COVER
The toner cover is not closed completely. Check the toner cover, and make sure that it
is completely closed.
LIFT PANEL TO OPEN
OPEN TONER COVER
Appears alternately with other messages. Varies by the message that appears. For
details, see the explanation for the message
(i.e., <SET PAPER AGAIN/SET TONER AGAIN>).
LOAD CORRECT
PAPER
The size of the paper in the paper cassette
or multi-purpose tray is different from that
of the paper specified in <PAPER SIZE> for
<CASSETTE> or <MP TRAY>.
Load the correct size paper or change the
paper size in <PAPER SIZE> for <CASSETTE>
or <MP TRAY>. For details, see “If <LOAD
CORRECT PAPER> is displayed,” on p.
9-18.
LOAD PAPER No paper is loaded in the paper cassette or
multipurpose tray when copying or printing.
Load paper correctly. Then press [OK] when
using the paper cassette.
MEMORY FULL The machine’s memory becomes full when
scanning copy jobs.
Press any key on the operation panel to
release the error.
OUT OF TONER
CHANGE TONER
The toner ran out completely. Replace the toner cartridge.
PAPER JAM Paper jams have occurred in the machine.
<LIFT PANEL TO OPEN/OPEN TONER COVER>
appears alternately.
Clear the paper jam (See “Clearing Jams,” on
p.
9-2) and reload paper in the paper cassette
or multi-purpose tray. The cover must be
opened and closed to resume the current job.
PAPER JAM
OPEN REAR COVER
Paper jams have occurred in the machine.
<LIFT PANEL TO OPEN/OPEN TONER COVER>
appears alternately.
Clear the paper jam (See “Clearing Jams,” on
p.
9-2) and reload paper in the paper cassette
or multi-purpose tray. The cover must be
opened and closed to resume the current job.
PLEASE WAIT This message appears when turning on the
main power switch, or when the machine is
not ready for printing.
Wait until the message disappears.
REMOVE MP PAPER Paper is loaded in the multi-purpose tray. Remove the paper from the multi-purpose
tray. The machine will not print the USER
DATA LIST when paper is loaded in the multi-
purpose tray. It will be stored in memory.