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Troubleshooting
Error Messages
Message Description Action
SET PAPER AGAIN
SET TONER AGAIN
Paper is not loaded properly, or the toner
cartridge is not set.
Load paper properly. (For instructions on how
to load paper in the paper cassette or multi-
purpose tray, see “Loading Paper,” on p.
2-8.)
Set the toner cartridge in the machine (see
“Set Up the Machine,” in the Starter Guide or
“Setting Up the Machine,” in the e-Manual).
SYSTEM ERROR
EXXX
A system error has occurred. <XXX> will be
a three-digit code that indicates a particular
type of error.
Turn OFF the main power switch, wait for
more than 5 seconds, then turn it ON again.
If the message persists, turn OFF the main
power switch, disconnect the power cord,
and contact Canon Customer Care Center.
WRONG PASSWORD The system password you entered is
incorrect.
Enter the correct password. For details, see
“Security,” in the e-Manual.