Canon LBP-800 Printer User Manual


 
114 Troubleshooting Chapter 4
CAPT Problems
Problem Cause Solution
CAPT is not working
properly
The CAPT for
LBP-800 is not
selected as the default
printer driver.
Specify the CAPT for the
LBP-800 as the default driver.
The software might
not be installed
properly.
Refer to “Using the Trouble
Shooter” on page 118.
To check that the CAPT is
installed correctly, try printing
a page from an application. If
the print fails, the CAPT is not
installed correctly. Remove the
CAPT and install it again. For
more information, see
“Uninstalling the CAPT” on
page 120.
Cannot use Adobe Type
Manager (ATM) fonts
You might be using the
wrong version of
Adobe Type Manager.
You must be using Adobe Type
Manager (ATM) version 2.51
or later.
Cannot print with a
printer driver other than
the LBP-800
The printer driver is
connected to the same
port as the LBP-800
printer driver.
Connect the printer driver to a
different port from the
LBP-800 printer driver.