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An Error Message is Displayed on the Screen
152
Troubleshooting
➡
Opening the Printer Properties dialog box directly from the [Start]
menu
If the setting is incorrect, shut down Windows, turn off the printer and either connect the
printer to the interface selected in the printer driver, or install the correct printer driver
corresponding to the interface.
■ There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
➡
Uninstalling Printer Drivers
If the printer is connected to the USB interface, follow the procedure “Notes on Handling
the USB Interface (for Windows Users)” in the
Quick Start Guide
.
■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver
port to [FILE] as follows.
1
Click the [Start] button, then click [Settings] and [Printers].
2
Display the WPS or CAPT driver properties, and click the [Details] tab.
3
Change the [Print to the following port] field to [FILE].