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TALKSWITCH VOIP NETWORK TROUBLESHOOTING GUIDE
2 WWW.TALKSWITCH.COM
2. VERIFYING CONFIGURATION SETTINGS
Verify the TalkSwitch unit configuration settings contained in this section for the remote
site and proxy server locations. This section also lists additional configuration setting
information to help you determine possible errors in your TalkSwitch settings.
2.1 IP CONFIGURATION
The System IP Settings section displays the TalkSwitch unit private IP address. We
recommend a static IP address for a TalkSwitch unit behind a firewall. The Public WAN IP
Address section displays the IP address seen from outside the network and may be a public,
or TalkSwitch unit IP address.
2.1.1 System IP Settings
If the unit uses a static IP address, verify that the IP addresses under Use the following IP
and DNS information are correct and that the Default Gateway is within the Subnet mask
range.
If DHCP is enabled (Obtain IP and DNS information automatically is selected) the unit IP
addresses are grayed out and display the latest addresses retrieved by the DHCP server.