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26 4030802 Rev A
Frequently Asked Questions
Frequently Asked Questions
Q. How Do I Configure TCP/IP Protocol?
A. To configure TCP/IP protocol, you need to have an Ethernet Network Interface
Card (NIC) with TCP/IP communications protocol installed on your system.
TCP/IP is a communications protocol used to access the Internet. This section
contains instructions for configuring TCP/IP on your Internet devices to operate
with the cable modem in Microsoft Windows or Macintosh environments.
TCP/IP protocol in a Microsoft Windows environment is different for each
operating system. Follow the appropriate instructions in this section for your
operating system.
Configuring TCP/IP on Windows 95, 98, 98SE, or ME Systems
1 Click Start, select Settings, and choose Control Panel.
2 Double-click the Network icon in the Control Panel window.
3 Read the list of installed network components under the Configuration tab to
verify that your PC contains the TCP/IP protocol/Ethernet adapter.
4 Is TCP/IP protocol listed in the installed network components list?
If yes, go to step 7.
If no, click Add, click Protocol, click Add, and then go to step 5.
5 Click Microsoft in the Manufacturers list.
6 Click TCP/IP in the Network Protocols list, and then click OK.
7 Click the TCP/IP Ethernet Adapter protocol, and then choose Properties.
8 Click the IP Address tab, and then select Obtain an IP address automatically.
9 Click the Gateway tab and verify that these fields are empty. If they are not
empty, highlight and delete all information from the fields.
10 Click the DNS Configuration tab, and then select Disable DNS.
11 Click OK.
12 Click OK when the system finishes copying the files, and then close all
networking windows.
13 Click YES to restart your computer when the System Settings Change dialog box
opens. The computer restarts. The TCP/IP protocol is now configured on your
PC, and your Ethernet devices are ready for use.
14 Try to access the Internet. If you cannot access the Internet, contact your service
provider for further assistance.