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10-4
Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01
Chapter 10 Upgrading and Uninstalling Networking Options
Uninstalling the Cisco Unity Voice Connector
Note If you previously ran ConfigMgr.exe on one or more Cisco Unity server(s) to create the VPIM directory
account in order to enable automatic VPIM subscriber directory updates, the CsVPIMConnector service
may still be running on the server(s), and the UVPIM_<Server Name> mailbox will still exist. The
service and mailbox can be safely left as is after all VPIM data has been removed; we do not recommend
that you disable the service or remove the mailbox.
Procedures for Removing VPIM Networking
To Output Information About VPIM Subscribers
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane, double-click Subscriber Information Dump.
Step 3 Select VPIM Subscribers Only from the Subscribers to Dump list.
Step 4 Indicate the output file name and location, and how the data should be formatted.
Step 5 Select the data to include in the output file.
Step 6 Click Start. When the output is complete, Subscriber Information Dump displays a message box with
the number of errors encountered in the process. Click OK to view the error log, or Cancel if no errors
were encountered.
Step 7 Exit Subscriber Information Dump and Tools Depot.
To Delete VPIM Delivery Locations and VPIM Subscribers
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane, double-click Global Subscriber Manager.
Step 3 Expand the tree in the left pane so that the delivery location to be deleted is visible.
Step 4 Right-click the location and select Delete This Location. In the warning dialog box, click Yes.
All of the VPIM subscribers associated with the delivery location are deleted automatically when the
location is deleted, as are the underlying contacts.
Step 5 Repeat Step 4 as needed to delete all of the VPIM locations.
Step 6 Close Global Subscriber Manager and Tools Depot.
Uninstalling the Cisco Unity Voice Connector
The uninstall procedure that you use depends on the Cisco Unity Voice Connector version in use. To
determine the version of an installed Voice Connector, see the
“Determining the Voice Connector
Version” section on page 10-6.