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Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5
OL-8008-01
Troubleshooting
• CSCeh66882—User is prompted for EAP-FAST PAC when it should be present
The following message may appear even if you have already specified a PAC to use with EAP-FAST:
“The current EAP-FAST profile does not have a PAC or the configured PAC does not match the
authentication server. Do you want to use another PAC found on your local system that matches the
authentication server without reconfiguring the current EAP-FAST profile?”
ADU matches the username and server name that it is trying to use with those in the PAC. If they
do not match or the configured PAC does not exist, ADU searches the private and global stores. If a
matching PAC is found, the user is prompted with the above message before the PAC is used. Click
Yes to attempt to authenticate using another PAC on your system without having to reconfigure your
profile. The client adapter software is behaving as expected.
Getting Bug Information on Cisco.com
If you are a Cisco registered user, you can use the Cisco TAC Software Bug Toolkit, which consists of
three tools (Bug Navigator, Bug Watcher, and Search by Bug ID Number) that help you to identify
existing bugs (or caveats) in Cisco software products.
Access the TAC Software Bug Toolkit at the following URL:
http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl
Troubleshooting
For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at
http://www.cisco.com/en/US/support/index.html
Click Product Support > Wireless. Then choose your product and Troubleshooting to find information
on the problem you are experiencing.
Related Documentation
For more information about Cisco Aironet CB21AG and PI21AG client adapters, refer to the following
document:
• Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and
Configuration Guide, OL-4211-04
http://www.cisco.com/en/US/products/hw/wireless/ps4555/products_installation_and_configuratio
n_guides_list.html