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Troubleshooting
Linksys E-Series
2.
Click Computers and devices. The Computers and other devices window
appears.
3.
Click Other Wireless devices.
4.
Enable your wireless network device’s Wi-Fi connection, then search for
your wireless network name. See your device documentation for help.
NOTE
Your wireless device must support WPA/WPA2.
5.
On the wireless network device, select the network name of your router
and enter the password (Security Key).
6.
In Cisco Connect, click Next.
Example: On your Smartphone or other wireless device, locate the Wi-
Fi menu and search for available wireless networks. In this example,
using the network information provided by Cisco Connect shown in the
previous screen, click BronzeEagle.
Android
iPhone
7.
Enter the password (Security Key) provided by Cisco Connect. In this
example, the security key is B6eM9UkCjz.
NOTE
The password is case sensitive. Make sure that you enter letters in
the correct case.
8.
When your wireless device is successfully connected to your wireless
network, enter a name for the device in Cisco Connect, then click Finish.