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Release Notes for Cisco SN 5428 Storage Router Release 3.5.3
OL-6542-01
Service and Support
Service and Support
For service and support for a product purchased from a reseller, contact the reseller, who offers a wide
variety of Cisco service and support programs described in “Service and Support” of Cisco Information
Packet shipped with your product.
Note If you purchased your product from a reseller, you can access Cisco.com as a guest. Cisco.com is Cisco
Systems' primary real-time support channel. Your reseller offers programs that include direct access to
Cisco.com services.
For service and support for a product purchased directly from Cisco, use Cisco.com.
Software Configuration Tips on the Cisco TAC Home Page
A variety of Cisco SN 5428 Storage Router software installation, configuration and usage tips are
available on the Cisco Technical Assistance Center (TAC) Web Site.
You can access “tech tips” by following these instructions:
Step 1 At http://www.cisco.com, log in to Cisco.com. Click Technical Support, and select Product Support
from the menu.
Step 2 At the Product Support web page, click Storage Networking from the navigation menu on the left side
of the page.
Step 3 At the Storage Networking Devices web page, click the SN 5400 Series Storage Routers link.
Step 4 Click the appropriate link for your system. For example, click the SN 5428 Storage Routers link.
Step 5 Click the Troubleshooting link, and then click the appropriate links for information about installing,
configuring, and troubleshooting SN 5400 Series system software and iSCSI drivers.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml