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2–4 Maintenance and Service Guide
Troubleshooting
2.1 Initial Troubleshooting
Connecting
to network
or modem?
Go to
Section 2.20,
Network
or Modem
Connection.
Begin
Troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
Messages?
Keyboard/
pointing
device
working?
Go to
Section 2.17,
Non-Functioning
Device.
Go to
Section 2.2,
No Power.
Go to
Section 2.6,
No Video.
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
Section 2.9,
No OS Loading.
Go to
Section 2.15,
No Audio.
Go to
Section 2.18,
Non Functioning
Keyboard,
or Section 2.19,
Non-Functioning
Pointing Device.
Check
LED board,
speaker
connections.
238850-003.book Page 4 Friday, December 21, 2001 2:53 PM