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United States January 3, 2003
Presario 1600 Series
Models: 1683, 1685, 1687, 1688, 1690, 1692, 1693, and 1694
Before You Begin Specifications Parts Catalog
Removal Sequence Troubleshooting Battery Operations
Product Description Pin Assignments
Index
Preliminary
Steps
Clearing the
Power-On
Password
Power-On
Test (POST)
Compaq
Diagnostics
Diagnostic
Error Codes
Solving
Minor
Problems
Contacting
Compaq
Support
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
● Product name
● Product serial number
● Purchase date
● Conditions under which the problem occurred
● Any error messages that have occurred
● Hardware configuration
● Type of printer connected
● Hardware/software being used
● Printed result of Computer Checkup (TEST)
● Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible
Shipping Preparation
To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette
are not exposed to electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the
computer.
IMPORTANT:
Ensure that there is no diskette in the
diskette drive and that there are no PC
Cards in the PC slots.
4.
Close the display and all exterior doors of the computer.
5. Pack the computer with sufficient packing material to protect it. Use the
original packing box or similar packaging.
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