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1–2 Getting Started
Getting Information and Updates
When requesting computer support, include the
following information in your inquiry. Please write
it down now for your future reference. (The serial
number is found on a label attached to the chassis
of your computer.)
Product Name: ______________________________
Model Name: _______________________________
Serial Number: ______________________________
Date of Purchase: ____________________________
Warranty and
Support Guide
The Warranty and Support Guide describes the
Compaq commitment to repair or replace parts
during the computer’s warranty period and lists
important Compaq telephone numbers.
In the event of a mechanical problem, contact
Compaq, not the retailer who sold you the
computer. Keep the guide in a safe place for
future reference.