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Optical Mouse
Symptom Problem Solution
Mouse does not work
after installation or is
not detected.
Mouse is not connected
properly.
Try unplugging and then reconnecting the mouse cable
to your computer. The mouse cable goes into the
computer’s PS/2 port.
Mouse does not track
cursor well.
The optical sensor uses
the pattern of the surface
to track the position of the
cursor. Reflective surfaces,
grooved surfaced, glass,
or other see-through surfaces
inhibit the ability of the
sensor to track the cursor.
Place the mouse on a mousepad or white sheet of
paper.