Compaq TC1000 Tablet User Manual


 
Troubleshooting
Tablet PC TC1000 Docking Station Reference Guide A–3
Troubleshooting Problems, Causes and
Solutions
The following tables list possible problems, the possible cause of
each problem, and the recommended solutions.
Docking Problems
Docking Problem Solutions
Problem Possible Cause Solution
The tablet PC is
not properly
docked.
The tablet PC is not
fully seated.
Be sure to support the back of the
docking stand with your hand
when you dock the tablet PC.
Squeeze the upper corners of the
tablet PC and the docking stand
together to seat the docking
connectors.
The tablet PC is not
aligned with the
docking stand
alignment brackets.
Realign the tablet PC and
squeeze the upper corners of the
tablet PC and the docking stand
together while supporting the
back of the docking stand.
The tablet PC
will not undock.
The eject pin may not
have exerted enough
force to eject the
tablet PC.
Pull the release handle
farther back.
Ä
Applying excessive
force may damage
system components.
289315-001.book Page 3 Friday, July 26, 2002 9:59 AM