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Troubleshooting
Tablet PC TC1000 Docking Station Reference Guide A–5
MultiBay Device Problems
External Device Problems
MultiBay Problem Solutions
Problem Possible Cause Solution
A MultiBay
drive is not
recognized as
part of the
system.
The drive is not
properly inserted in
the MultiBay.
Remove the drive, then reinsert it
as shown in this guide, “Using the
Tablet PC Docking Station and
Screen Protector” chapter.
External Device Problem Solutions
Problem Possible Cause Solution
A new device is
not recognized
as part of the
computer
system.
The device cable or
power cord is loose.
Be sure that all cables are
securely connected to the device
and the docking station.
Be sure that all power cords are
securely connected to the device
and an electrical outlet.
The device was
connected while the
system was turned on.
Turn off the system, turn on the
device (if applicable), and restart
the tablet PC.
The cables are
connected to the
wrong connectors.
To identify docking station
connectors, refer in this guide to
the “Getting Started” chapter.
Refer to the documentation
included with the device to identify
which connectors to use.
Device drivers may
need to be installed on
the tablet PC.
Install drivers according to the
device manufacturer’s
instructions.
289315-001.book Page 5 Friday, July 26, 2002 9:59 AM