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DS4600A
5
TROUBLESHOOTING GUIDE
Problem Suggestions
Power On:
the “Power
On”/”Ready” LED is
not lit
Is power connected?
If using a power adapter (like PG 220), is it connected to a
wall outlet?
If using rail power, does rail have power?
If using C-Box 100, does it have power (check switch and
LED)?
Measure voltage either at pin 13 and pin 25 (for 25-pin
connector) or at spring clamp 1 and 2 (for C-BOX 100).
On line Mode:
EXT TRIGGER LED
is not lit (when
external trigger
activates)
Is sensor connected to EXT TRIG pins (18 and 19 for 25-
pin connector)?
Is power supplied to photo sensor?
Is power supplied to EXT TRIG+ (NPN output)?
Is EXT TRIG- grounded (PNP output)?
Is the correct polarity observed (current flowing from EXT
TRIG+ to EXT TRIG-)?
Are the photo sensor LEDS (if any) working correctly?
Is the sensor/reflector system aligned?
On line Mode:
EXT TRIGGER LED
is correctly lit but
nothing happens (no
reading results)
Is the software configuration consistent with the application
condition (operating mode etc.)?
In the WinHost program select the OPERATING MODE
tab and check for related parameters
Serial On line
Mode
:
the reader is not
triggered (no reading
results)
In the WinHost program select the OPERATING MODE
tab and check if serial on line is enabled as operating
mode
Are the Start – Stop characters correctly assigned?
Is the serial trigger source correctly connected and
configured?
On line Mode and
Serial On Line
:
Reader doesn’t
respond correctly to
the expected
external signals end
In the WinHost program select the OPERATING MODE
tab and check the TIMEOUT parameterization.
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