Datamax E-4304e Printer User Manual


 
52 E-4203/E-4204/E-4304
Label advances 1-2 inches before a fault indication
The ribbon may be incorrectly installed. Ensure that the
ribbon’s inked side faces the paper. With most ribbons this
can be verified by rubbing paper against the ribbon; the ink
should smudge the paper. Or, if using label stock, the sticky
side of a label will pull off the ink.
A mismatched ribbon/paper combination is resulting in an
insufficient amount of friction between paper and ribbon:
Ensure that the correct type of ribbon is being used with the
media.
Label advances 16 inches before a fault indication
The media may not be properly loaded: Reload it (see
Chapter 5). When loading media ensure that the media hub
and media guide are against the media and that gaps or marks
in the labels are in line with the media sensor.
If equipped, the Adjustable Media Sensor may need to be
repositioned (see Chapter 3).
The media sensor or media sensor circuitry may be
defective: Call for service.
Tracking Problems
The media may not be properly loaded: Reload it (see
Chapter 5). When loading media ensure that the media hub
and media guide are against the media and that gaps or marks
in the labels are in line with the media sensor.
The media width adjustment may not be properly set:
Readjust for the label width (see Chapter 5).