18
Maintenance Mode
Initiation of this mode causes the printer to print its Configuration Label and to begin the Hex
Dump Mode.
The Configuration Label provides valuable printer information including the firmware version,
memory allocations, enabled options, communications settings, and label-counter data.
To print the Configuration Label:
1. Be sure the printer is properly loaded with media (at least 4 inches wide), and that the
power to the printer is off.
2. Apply power to the printer, once the Status light is on press and hold the Control Button.
3. Continue to hold the Control Button until the Configuration Label starts to print.
After the printer has completed printing the Configuration Label the printer will enter Hex Dump
Mode. In this mode, all data sent to the printer will be immediately output in hexadecimal code,
along with the printable ASCII equivalents. The Hex Dump Mode is a useful tool for advanced
users in the diagnosis of problems including communications, handshaking, and DPL syntax
errors. To decode this information, the Programmer’s Manual is an essential reference.
To exit Hex Dump Mode simply remove power from the printer or perform a 'Printer Reset' by
holding the Control Button for at least 10 seconds, then releasing.