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Solving Problems 29
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
CLEAN THE MOUSE — See the Dell Dimension Help file for instructions on cleaning the mouse. To
access the help file, see page 9.
CHECK THE MOUSE CABLE —
1
Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3
Shut down the computer (see page 47), reconnect the mouse cable as shown on the setup diagram for
your computer, and then restart the computer.
RESTART THE COMPUTER —
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Ty p e
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.
CHECK THE MOUSE SETTINGS —
1
Click the
Start
button, click
Control Panel
, and then click
Printers and Other Hardware
.
2
Click
Mouse
.
3
Try adjusting the settings.
REINSTALL THE MOUSE DRIVER — See page 43.
RUN THE HARDWARE TROUBLESHOOTER — See page 46.